updatesWe are pleased to announce the new features and fixes last week:

  • The new and improved iOS app is being released in a few days. Watch for our email when the new app is released.
  • We  will be releasing a new Android app within the next few weeks.
  • Invoicing ver 1.0- Due date set was behind one day. This has been fixed.
  • Invoicing Ver 2.0- Automatic Invoices: Invoices weren’t created. This has been fixed.
  • Duplicate parent records can now be deleted.
  • Teacher’s Website was limited to showing six posts. The number of posts showing are now unlimited.
  • The cell showing minutes is now larger.

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Posted in New Features and Fixes, Site Announcements

updatesWe are pleased to announce the new features and fixes in August:

  • The new and improved iOS app is being released in a few days. Watch for our email when the new app is released.
  • Blog categories can now be filtered.
  • Added the ability to copy and repeat existing events to another date.
  • Made registration form fields optional (teacher can select required fields.
  • Updated alignment on PDF invoice details section.
  • Updated the No-Reply tag on emails.

We  will be releasing a new Android app within the next several months.

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Posted in New Features and Fixes, Site Announcements

Andrew

Invoicing Feature Improved!

June 21st, 2014 by

We’re excited to announce that the invoicing feature has been improved and the new version is now available in your account. Here are the five changes:

1) Streamlined forms with fewer inputs/clicks
2) Convenient invoicing templates with pre-set settings
3) New Sidebar lets you preview the dates that will appear on the invoice.
4) Easier invoice scheduling – Only add a name to the invoice schedule now
5) Now schedule invoices right from the invoice form.

 Click Here to watch a 7 minute webinar on using the new invoicing system.

If you want to keep the old invoicing feature, you may revert back by clicking “Settings” in the top right corner of your dashboard and then “Studio Settings”. There you can choose to use the old feature. Make sure to click “Save Preferences” before navigating away.

 

Here is a step by step walk through, with screenshots, on how to generate invoices with the changes.

Read more…

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Posted in New Features and Fixes, Site Announcements

aolyahooWe appreciate your continued use of Music Teacher’s Helper services, and want to assure you that your satisfaction is our highest priority. Recently, Yahoo.com and AOL implemented a policy change on their email servers that immediately affects not only all Yahoo & AOL email users, but also third party email servers such as Music Teacher’s Helper.

 

Recently, Yahoo and AOL changed its DMARC policy to stop fraudulent emails. In response, many email receivers started bouncing emails sent from Yahoo and AOL email addresses within MTH.

 

We have fixed the issue for emails sent from AOL and Yahoo email addresses. You can now change your email address under “Settings” back to your AOL or Yahoo address. Thanks for your understanding and patience while we created a fix for the issue.

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Posted in Site Announcements, Using Music Teacher's Helper

portable piano

Let us know what you think about these portable piano renderings in this short survey. Groove is a new portable piano coming onto the market.

Your feedback will make a difference in what design Groove moves forward with. Tell us what you think! To take this short survey, please Click Here.

 

 

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Posted in Press, Product Reviews, Site Announcements

yahooWe appreciate your continued use of Music Teacher’s Helper services, and want to assure you that your satisfaction is our highest priority. Recently, Yahoo.com implemented a policy change on their email servers that immediately affects not only all Yahoo email users, but also third party email servers such as Music Teacher’s Helper.

Yahoo has changed a single setting on their email servers that prevents MTH and similar list servers from sending an email message that says it is from a Yahoo email address, unless the message is sent using Yahoo’s own email servers. What this means to you is that, when MTH sends out emails, such as invoices or lesson reminders, these messages are being rejected if the teacher is using a Yahoo email address.

Other companies are reacting by suggesting that Yahoo email addresses simply be banned from participation in mailing lists, or asking users to change to different email service providers. We at MTH appreciate that this is not an option that everyone will be happy about, and we certainly have no desire to ban users simply because of who they use for email services. But, for the time being, we encourage you to use another email service provider instead of Yahoo.

The fix for this on our end is not particularly difficult, but it is not quick to implement either. The main option we are looking at right now will change how emails from Yahoo users appear when they are received. We will update you with the details as changes are made.

If you are interested in learning more details about the change that Yahoo has made, a good place to start is

 

We appreciate your patience while we address this issue.

Ken Rhodes
Senior Customer Service Rep
Music Teacher’s Helper.com

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Posted in Customer Support, Site Announcements, Using Music Teacher's Helper

webinar1We are excited to announce MTH Webinars are now live. Live sessions will last approximately twenty to thirty minutes, with a Q & A session following each webinar. Each training session is limited to 25 participants, but a recording of the training session will be available at a later date.

Go to webinars.musicteachershelper.com and signup for a training webinar now. Training webinars include Settings, Student Management, Scheduling, and Invoicing.

Check the page frequently for updates on new days and times, as well as listings for other webinars such as Affiliate Training and Marketing Your Studio. We also plan to have advanced webinars such as Designing your Website, etc.

A reminder and link will be emailed to you one day, and again one hour, before the webinar is to begin.

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Posted in Customer Support, Site Announcements, Using Music Teacher's Helper

We are excited to announce the new Blog Feature for your music studio website. Also, your last five blog posts will show up on the dashboard of your parents and students after they log in. To begin using the new blog feature, you will need to first activate the blog.

Activating Your Blog

  1. Hover over “Website”, and click on “Website Pages”.
  2. Scroll down to “Blog”, and click on “Edit”.
  3. Change the page status from “Inactive” to “Active”.
  4. Scroll down to the bottom and click “SAVE”.

Creating Your Post

If you select “Create a New Post”, a new page will open, presented with an editor, in which you write up your very first post. After writing your article, you can select “Enable The Post”, or “Disable The Post”. You can also choose to allow comments on posts. Select your choices at the bottom and then select “Save Post”.

New Music Studio Blog Post

To create a post, hover over “Website”, and click on “Blog”. On this page you will see a list of posts you have already created, and two buttons at the top to “Create A New Post” or “Categories”.

Creating Categories

Before you begin creating posts, you will first need to create categories to assign your posts. Click on “Categories” and create a few categories that you know you will be using for your posts. Examples for categories you could use are “Recitals”, “Practice Tips”,  “Announcements”, or “Instrument Care”.

Music Blog Categories

You are now ready to create your first post.

  1. Click on “New Post” in the “Blog” section.
  2. You will be taken to a page where you can give your new post a title, and begin writing your post.
  3. You will also see a text editor for formatting your post.
  4. After completing your article, scroll to the bottom of the screen and set the new post status to “Public” or “Hidden”.
  5. Designate if you want to enable or disable comments from your readers.
  6. When you are finished, select “Preview” or “Save Post”.

Your posts can now be viewed by your parents, students, and anyone else who has been provided with the link to your blog (your_name.musicteachershelper.com/posts).

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Posted in Customer Support, MTH 101, Site Announcements, Using Music Teacher's Helper

updateIn 2013 we released many new features and updates for you. We want to thank you for your support and great suggestions throughout the year.

Below are a few features and updates now available or expected to be available in the upcoming weeks.

Website Blog: We are in the testing phase of the new Blog feature, and plan to release the feature soon. When the feature is released, we will send you an email, informing you of the release of this feature requested by many of you.

Simplified Invoicing System: Our programmers continue to enhance and simplify our invoicing system.

iOS Update: The latest Ios app release 1.5.7 is now available for download at the Apple Store. You will need to delete the older version before downloading the new release.
Some of the new iOS additions include:

  • Income and earnings report
  • About tab that now easily identifies the version of the app and basic information
  • Terms of Service displaying properly

iOS issues resolved include:

  • The student name missing after changing status
  • Lesson notes not saving
  • App crashing after entering payment

 

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Posted in Customer Support, New Features and Fixes, Press, Site Announcements

Our September survey was about blogs. Here are the results of our survey:

blog1
blog2blog3blog4blog5blog6blog7blog8blog9

Below are some of your comments: Read more…

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Posted in Site Announcements, Studio Management, Using Music Teacher's Helper