Thank you for using Music Teacher’s Helper. This week’s implemented updates can be found on the list below. Please contact one of our support reps if you are experiencing an issue and we’ll get on it right away. If you have an idea for a new feature, please submit it here. Many of the current features were ideas submitted by members!

This week’s feature updates & fixes:

  • Multiple files can be selected in file area with control-click on Windows or command-click on Mac.
  • Files can be deleted by dragging them to the trash can icon.
  • The default behavior for file sharing with students has been updated to not select all students as requested.
  • Fixed 17 small bugs reported by our Quality & Assurance Team.
  • Made minor updates released for 3rd party dependencies.

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Posted in New Features and Fixes

We hope you had a great weekend. Below are a few changes you might be interested in knowing about. Most notably, you can now drag and drop multiple files to the recently improved file area.

 This week’s feature updates & fixes:

  • Updated several libraries used in our codebase to use the latest versions.
  • Corrected 4 minor bugs the Quality Assurance (QA) team found in the calendar view.
  • Corrected 4 bugs the QA team found in the Repertoire tracker.
  • Fixed 5 issues the QA team found with the Studio websites feature.
  • Fixed 3 issues that were specific to the reporting Teacher’s account.
  • Added the ability to drag and drop multiple files in the file area.

Please contact one of our support reps if you are experiencing an issue and we’ll get on it right away. If you have an idea for a new feature, please submit it here. Many of the current features were ideas submitted by members. Happy teaching!

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Posted in New Features and Fixes

This week, many small changes to our error messages and notifications were made.

The next releases to the iOS and Android apps were tested and verified. The biggest change you’ll see with this update is that the apps will have the ability to create and send invoices! Thank you to everyone that has provided feedback on their experience with the apps. We look forward to adding more features to the app in the future.

Happy teaching!

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Posted in New Features and Fixes

These smaller feature tweaks and fixes announced each week is just a portion of what our programming team spends their time on. The majority of their time is spent working to bring you a much-improved user experience that include new and overhauled features based mostly on member input. We will continue to release these larger feature upgrades gradually and be sure to let you know with in-software announcements and emails. Great changes are coming that we know you will be so pleased with.

This week’s feature updates & fixes:

  • Added the ability to upload multiple files at once to the File Upload area.
  • Fixed a bug that occurred when copying and pasting events on the calendar.
  • Fixed some bugs in the display of blocked dates on the calendar.
  • Corrected a Google Calendar sync issue that occurred for teachers with a high number of events.
  • Increased the allowed size of the text box for lesson notes on the multiple lesson reconciliation screen.
  • Fixed a handful of technical bugs.
  • Corrected and optimized several issues reported by our internal Quality Assurance team.

Please contact one of our support reps if you are experiencing an issue and we’ll get on it right away. If you have an idea for a new feature, please submit it here. Many of the current features were ideas submitted by members. Happy teaching!

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Posted in New Features and Fixes

We are always working hard behind the scenes to add and edit features, as well as fix minor issues that pop up. This past week we fixed several minor bugs and recently launched an updated file area.

This week’s feature updates & fixes:

  • Fixed a bug that input multiple entries of a parent’s payment when multiple Music Teacher’s Helper tabs were open in the same browser.
  • Corrected a bug where the “Set Attendance” screen opened as a new window in some versions of Internet Explorer.
  • Changed the styling of a few field on the event creation screen to make it more intuitive.
  • Corrected a bug that occurred when affiliates signed up with invalid fields on the affiliate form.
  • Fixed an Internet Explorer bug that occurred when deleting an event.
  • Updated Teacher payment entry fields to allow more than 3 digits for those high rollers.
  • Handful of small technical bug fixes.
  • Corrected a small number of accounts at Teacher’s request.

iPhone app recent updates:

  • Fee list bug correction. 
  • Blocked dates are now visible on the calendar. 
  • Total amount owed added in billing section. 
  • Tapping no event date on the calendar allows you to add an event. 
  • Mileage entry now allows for decimals. 
  • You can now resend an invoice from the app.
  • Credit list/create/edit/delete ability added. 
  • Help portal UI updates. 
  • View an existing invoice with additional details like due date, date period, last sent date.
  • Moved the logout button to the side tray. 
  • Student details state province picker updated to be easier to use.

Contact one of our support reps if you are experiencing an issue and we’ll get on it right away. If you have an idea for a new feature, please submit it here. Many of the current features were ideas submitted by members. Happy teaching!

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Posted in New Features and Fixes

Andrew

File Area Improved!

March 14th, 2015 by

We’re excited to announce that the file area has been improved and the updated version is now available in your account. Here are the three changes:

1. Drag files from your desktop into the browser window to upload – in addition to clicking the upload button, you can now save time if you have files readily available on your desktop by clicking and moving with your mouse to upload.

 

2. You can now drag and drop to change sort order of the files – adjust the order of your files in seconds by selecting the file you want to move with your mouse and drag it to your desired order.

 

3. Expand and collapse folder – allows you to only view uploaded files for individual folders instead of all uploaded files. That way, you can choose to have a better visual of just the files you want to see at that moment.

If you have any questions or have any feedback for us, please reach out to support at support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes, Using Music Teacher's Helper

We are excited to introduce the Music Teacher’s Helper Android app, now available in the Google Play Store. Free to download and use, this brand new app compliments the Music Teacher’s Helper web app. If you do not have an active Music Teacher’s Helper account, you can sign up for a no-risk trial here.

How to download the Music Teacher’s Helper Android App:

  1. Select the Google Play Store icon from your Android device.
  2. Click the “Search” function from the bottom menu.
  3. Type in “Music Teacher’s Helper”.
  4. Then click the download icon.

Also, you can set your Android device to receive automatic app updates. That will be the quickest and easiest way to get the newest features and any fixes implemented for your apps.

Why use the Music Teacher’s Helper app?

The Android app allows you to do many of the same functions as the web app version of the software. Here are some examples where the app could come in handy:

  • Easily add, view, or edit student information and call, text, or email them from your phone.
  • View your schedule when not in front of your computer or laptop.
  • Add mileage right from your phone before stepping out of your car (make sure to park first!).

There are many more reasons to use the app. Different teachers use it for different reasons. Your students can also use it to record practice sessions (with a built-in timer) and check their lesson schedule and payments.

What is a Public Beta?

Initial launches of an app can be tricky. There are thousands of Android devices with different screen sizes. We are excited to get the app into your hands, yet we understand it may not be perfect immediately. We would appreciate it if you let us know of any bugs, or anything we could create in the app to help you manage your studio better, and save you time every day.

We also want to know what features from the site you want to see in the app next, so reach out with your vote. You can send feedback from within the app or get in touch by emailing us at support@musicteachershelper.com.

To check out the Music Teacher’s Helper Google Play page, click here.

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Posted in New Features and Fixes, Site Announcements, Using Music Teacher's Helper

Below are some recent changes and other announcements we think you should know about.

New Features

Annual Pricing: pay once a year and save some cash – over the years, several Music Teacher’s Helper customers have asked for annual pricing. They want the convenience of not being billed every month. Today, we are excited to announce that annual pricing is available to all new and current users. You now have the option of monthly or annual billing.

Annual pricing is over 16% less than monthly. Or the equivalent of two months free per year. Do you sometimes downgrade to a lower price plan in summer months when you’re teaching fewer students? Switching to annual is essentially the same cost, but with less hassle. If you do switch to annual, you will be billed upfront for the next 12 months from the switch date. So let’s say you switch on November 1st, 2014; then you will be paid through November 1st, 2015. Please keep in mind that if you do cancel before those 12 months are up, there is no pro-rated refund. If you’d like to switch, click here for instructions and screenshots on how to do so.

Better search available on your blog page – visitors can now search for blog posts relevant to specific keywords they type into the search bar. For instance, if they are looking for a past post you mentioned to a student about practice tips, they can find that post more easily by searching “practice tips”. As always, you are able to create and assign categories for posts. So if you plan to write several posts about practice tips overtime, creating a category titled “Practicing” or Practice Tips” would be helpful. That way, when a visitor clicks that categories, they will see a list of all those posts you’ve assigned to it.

We’re also very excited about the progress we’re making on the new version of Music Teacher’s Helper. Some of the features we’re designing will also make it into the current version, so you can have them sooner. We’ll keep you posted as these become available.

Fixes

Pay Now button no longer showing in parent and adult student dashboard if online payments are not enabled – previously, if you did not enable Paypal or credit card payments, the Pay Now button still appeared in the online dashboard for parents or adult students. It was only removed from the invoice. Naturally, this created confusion on occasion for students or their parent. So now, if you choose to not accept online payments, they will not see links anywhere to pay online.

PDF invoice generation issue - recently, it was brought to our attention that invoices were not generating properly for some users. After implementing several changes to resolve the issue, we learned that the service we were using to generate PDFs had limitations we didn’t realize until our volume increase to point in which invoices were sending out faster than they could process. We switched to a different PDF tool and everything has been fixed. We apologize if it caused a hold up in your billing. We love that our community is sending lots of invoices and we are here to ensure you are getting paid on time. Keep it up!

Have an excellent rest of October. If you have any questions, please do not hesitate to reach out to us at support@musicteachershelper.com or 1-800-517-2811.

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Posted in New Features and Fixes

We are pleased to announce the following updates on the iOS and Android apps :

We’ve sent an update to Apple with iOS8 updates, bug fixes, and improvements including the time format update. Applying payments to student accounts will be coming in the 2.2 iOS app release soon.

We know you are busy teaching eager music students, but if you haven’t already, please leave the app a review. This is done by clicking the App Store icon, searching Music Teacher’s Helper, clicking our green logo, then Reviews, and Write a Review. This helps with our rankings and allows more teachers to find out about our great community. Thank you!

The Android beta testing has begun and we look forward to a public beta within the next two weeks.

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Posted in New Features and Fixes, Site Announcements, Using Music Teacher's Helper

We are pleased to announce the new features and fixes last week.

New Features: 

  • The new and improved iOS app has been released. Click Here for more information.
  • We  will be releasing a new Android app within the next few weeks.

Fixes: 

  • Former student events are now being removed from the calendar.
  • Files on the resource page can now be opened.
  • The letterhead for the Overdue Invoice was scrambled. This has been fixed.
  • The Menu Error when using Safari on the iPhone has been fixed.
  • The Due Date was incorrect on saved invoices in the invoice history (1.0). This has been fixed.
  • The Edit page is now showing the same format on the homepage website.
  • Payments not entered into parent account has been fixed.
  • Invoicing 1.0 and 2.0: Flat fees were not reflecting on scheduled invoices being sent out. This has been fixed.

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Posted in New Features and Fixes, Site Announcements, Using Music Teacher's Helper