We just helped complete a funding campaign on DonorsChoose.org with our recent donation.  An elementary classroom in Los Angeles will now be getting small percussion instruments for the fall!

Please check out our general donation page for music classroom projects that still need funding and consider giving: www.donorschoose.org/MTH.

The billing and invoicing feature for the new version are moving along with testing and we’ll make sure to make a big announcement when it’s available. Here’s one notable fix from the past week from the new version:

  • If you’ve tried to enter your personal website into the Website tab under Settings, when you select “Link to a website I already have”, you may have noticed it only shows an option with a prefix for a Music Teacher’s Helper website. The prefix has been removed so you can now enter your personal website. To learn more about how your current studio website and your Music Teacher’s Website can work together, please check out the Studio Website Articles on the Knowledge Base.

Did you know that you can edit and create your own email templates?

Customize the various emails that are sent automatically by selecting Settings in the top right of the dashboard and then selecting the Messaging tab. Edit existing templates or create new email templates. Adding to the signature, and including your own tone and writing style will make a difference when communicating with your students and parents! Use this Knowledge Base article for full details on the message types and how to make changes.

 
If you have any questions for us or experience any issues, please reach out to support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes

With spring in full swing, we hope that you’re enjoying warmer weather and that your week is going great so far.

To our international members, if you were seeing the U.S. Dollar currency when logging into your account but have local currency in your account settings, that issue has been fixed. We are sorry for any inconvenience that was caused as a result of the currency switch.

In addition to the small fixes and continual progress towards the new billing and invoicing feature being made, here are three fixes from the past week that were all related to the new version:

  • Events were disappearing when dragging and dropping to a new time slot in the Day view.  
  • Editing a repeating event was creating a duplicate event for some members.
  • When viewing the Agenda view in Calendar, events were showing future lessons first. It now shows current lessons first, then future lessons.

 

Did you know that you can automatically add late fees to overdue invoices?

 

In the new version, set up your account to automatically act on your studio late payment policy by enabling charging of late fees. You can charge a percentage of the invoice or a flat fee.

To set up, make sure you’re in the new version first, then head over to Settings in the top right dropdown, then click the Invoices & Payments tab, and scroll down to the Reminders and Late Fees section. Add in your late fee amount and make sure to click the green Save button at the bottom when you’re finished. Another task taken out of your hands and automated!  
If you have any questions for us or experience any issues, please reach out to support@musicteachershelper.com. Happy teaching!

 

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Posted in New Features and Fixes

Hi, Everyone. If you’re not already using the Music Teacher’s Helper app for your iPhone and Android smartphone, head over to the app store on your device, type Music Teacher’s Helper into the search bar, download, and enter your existing login info to gain access. The app has some useful features such as a metronome, record audio/video, and push notifications.

And here are some notable fixes from the past week:

  • In the new version, the running balance was showing incorrectly in billing history for some members. That has been corrected and proper balances are shown.
  • In the new version, expenses were not saving correctly if the dollar amount has more than three digits, such as $1,000 or greater. It is now fixed, so expense your new piano!
  • In the new version, Region Settings was not changing the default currency and language settings to that region, specifically Great Britain. That has been fixed to show the British Pound and U.K English when the Region Setting is switched.

Did you know that you have the option to set attendance separately for group lessons?

In the new version, when you click the tab for Attendance above the the calendar (next to Month and Week view), you can set bulk attendance as well as set attendance for individual students separately for group lessons.

If you have any questions for us or experience any issues, please reach out to support@musicteachershelper.com. Happy teaching!  

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Posted in New Features and Fixes, Studio Management

 

Hi, Everyone. With the end of March around the corner, we hope your recent or planned spring recitals were a huge hit! With the new version of Music Teacher’s Helper, creating new events, such as recitals, can be done without having to leave the Calendar page. This saves you even more time when planning out your schedule. Once in the calendar, click the green Add New event button, select your event type and add the details on the pop-up screen.

Also, the new version has a Personal Appointment option. Personal Appointment allows you to create events without assigning a student, such as errands or a dentist visit. This makes it easier to create your entire schedule using the calendar and ensuring your personal and teaching schedule don’t get mixed up. (And remember that you can also sync the calendar up with Google Calendar or iCal, etc.).

As always, our team is working hard to keep your studio running smoothly. Several small fixes have been made but no notable fixes from this week to announce.

Did you know that you can make your own attendance statuses?

The new version allows you to fully customize the number and names of your attendance statuses. So, rather than tracking all lessons under Attended, Cancelled, or Missed, you can create a status to indicate when a student was “Late” or if you missed the lesson (oops!), you might mark it as “Teacher Absent”. Setting up your own attendance statuses is easy. Once in the new version, click your name in the top right and select Settings. Click the Calendar tab and scroll down to Lesson Settings. Clicking on the name of an existing status allows you to edit the name. You can also add additional statuses as well as view and edit statuses in your attendance report.

Don’t forget to click the Save Calendar Settings button at the bottom when you’re finished.

If you have any questions for us or experience any issues, please reach out to support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes

Hi, Everyone. Don’t forget, if you’re attending the Music Teacher National Association conference later this month in Baltimore, come say hi to us at Booth 312 in the exhibit hall! We’re also organizing a meetup for MTH members so keep an eye out for details in your email.

Here are a few fixes made this week in the new version:

  • Entering large expenses over $1,000 were not saving correctly for some members in the new version.
  • Adding decimals in an event, such as adjusting the lesson price, was showing an error message, requesting members to enter a rounded number. This has since been fixed and allows you to edit a lesson fee with decimals, such as $40.50.
  • When canceling or rescheduling an event, the changed time was defaulting to AM instead of PM for some members and has since been fixed to match the meridian you select.
  • Birthday reminders were sending out more than once for some members instead of just the one scheduled time.
  • The main titles and logos on the studio websites for some teachers were not showing and have since been restored.  

Did you know that you can click and drag an event?

For a quick scheduling change on the Calendar, simply drag and drop an existing event to its new time and/or day. One left-click with the mouse button hovered over that event selects it and then dragging it over to its new location will edit the time that event takes place. The changes are instant and this saves time from having to edit the event and typing in a new time and date.
If you are experiencing any issues or have any questions for us, please reach out to support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes

Hi, Everyone. Welcome to March. Our programming team is working on improvements to the billing and lending library features and we’ll have announcements here as they become available. If you’re attending the Music Teacher National Association conference later this month in Baltimore, come say hi to us at Booth 312 in the exhibit hall!

Here are a few fixes made this week in the new version:

  • Invoices were not saving in the invoice history for some members.
  • ”Automatic lesson fees’ appeared even if a member was charging each student per lesson.
  • When creating invoices, the Bill To information; name, address, phone number, and email address of the family were showing blank fields for some members. Also, some invoices were showing incorrect contact information and is now fixed.
  • If you experienced an issue trying logging in, that has now been resolved.

Did you know that you can copy and paste an event?

Quickly duplicating an event is useful if there’s a non-recurring event you want to happen again. Or, if you want to duplicate an event and make a slight tweak, it might be quicker to copy and paste and existing event instead of creating a new event from scratch.

Just click on an existing event and select the copy icon. Select the date you would like your copied event to take place, and click Paste Event(s). You’re done! Change details by clicking on the event and then the Pencil icon, which allows you to edit your event details.

If you are experiencing any issues or have any questions for us, please reach out to support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes

Hi, Everyone. We hope your February has been going great! We recently added a feature that will save you from having to log in each session. If you select the checkbox, you can automatically access your account when entering that Tab’s URL. For instance, if you bookmark the Calendar Page URL, https://www.musicteachershelper.com/teacher/calendar.php, you will not be required to log in to go directly to that page.

Bypassing the login will last for two weeks before needing to re-check the box.  It’s device specific so you will need to select the checkbox on all devices you want to stay logged in. And make sure not to use this feature on devices you share with others that you don’t want to have access to your account.

Here are a few fixes made this week in the new version:

  • The list of names that come up for “Use Subscription For Payment” was showing the entire list of student names and not just the ones who have entered their credit card info to be auto billed.
  • The secondary billing contact was not showing on the generated invoice for some teachers.
  • Charges in transaction logs of each student were missing momentarily in the new version but have since been restored.
  • Some event reminders were sent out a day earlier than scheduled in the new version and have since been corrected.
  • If you received a PayPal integration error message related to an integration update, that has been resolved by the programming team and everything now works smoothly between your account and Paypal.
  • If you were having issues changing the default time format in Settings, specifically when clicking from am to pm, this has been corrected.
  • For some teachers, the Transaction Log was not showing changes but the invoice was.
  • When some teachers were creating available times on their calendar, students were not able to click available time slots to sign up for a lesson. If any of your students were experiencing this, they can now sign up for time slots you make available.

Did you know that you can choose multiple instruments in the settings page?

If you teach multiple instruments, select all that apply so you can assign which instrument(s) your students are taking lessons with. Head over to Settings (top right drop down) and scroll to the bottom of the Studio Tab to select which instrument(s) you teach. Make sure to click Save Studio Settings when finished. Instrument icons will also show next to the students’ names and scheduled lessons as a reminder for you.

If you are experiencing any issues or have any questions for us, please reach out to support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes

We hope you’re having a great week. We’re excited to announce this week that the new features we’ve added to Music Teacher’s Helper have now moved out of Beta and are part of the new version. If you see a green bar near the top of your dashboard, you are able to switch between the two versions. If you’re new to Music Teacher’s Helper within the past four weeks, you’re already using New version.

Here are a few fixes made this week:

  • When exporting the fees and credits, the details were not being included for some teachers.
  • We fixed some issues with editing the lesson history.
  • Lesson dates were not changing for recurring series when you change the date of the lesson to another and Apply changes only to this lesson the date was not changing.
  • When rescheduling from the calendar and changing the time, the window was disappearing once you choose a different time and preventing the schedule change from taking place.  
  • Creating an event in Chrome or Firefox web browsers was not working for some members.

We’re continuing to work on new updates to the Billing & Invoicing system to make it simpler and easier to use. We’re also working on a new website and blog that will include a more updated look and layout.

Did you know that you can view sent email history in Manage Students?

If you’d like to see a list of emails you sent students and parents, including the automatic email reminders, you can do so in Manage Students by hovering over the Email Students Tab and selecting Sent Email. The System Email History tab will show a list of all the automatic emails sent out along with the date and time, what type of email reminder, and who received the email. This is helpful if you need to recall when past conversations took place or confirm that your automatic emails are working as you intended.

If you are experiencing any issues or have any questions for us, please reach out to support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes

Happy Valentine’s Day! Be sure to check out our Robin’s blog post about an Easy Holiday Composing Activity you can implement in your studio.

If you’re using the New version (formally referred to as Beta), you will notice the hourglass was replaced with a metronome icon when pages load. And here are a few fixes made this week:

  • Former students’ birthdays were not showing on the Calendar for some teachers.
  • Icons weren’t showing as faded (complete) for reconciled events on some calendars.
  • Event information in the mobile browser was out of order when the screen size was narrowed.  
  • On the Android and iOS app, when changing a student’s status, the parents status was not changing.

Let us know if you have any questions by reaching out to support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes