We hope you’re having a great week. We’re excited to announce this week that the new features we’ve added to Music Teacher’s Helper have now moved out of Beta and are part of the new version. If you see a green bar near the top of your dashboard, you are able to switch between the two versions. If you’re new to Music Teacher’s Helper within the past four weeks, you’re already using New version.

Here are a few fixes made this week:

  • When exporting the fees and credits, the details were not being included for some teachers.
  • We fixed some issues with editing the lesson history.
  • Lesson dates were not changing for recurring series when you change the date of the lesson to another and Apply changes only to this lesson the date was not changing.
  • When rescheduling from the calendar and changing the time, the window was disappearing once you choose a different time and preventing the schedule change from taking place.  
  • Creating an event in Chrome or Firefox web browsers was not working for some members.

We’re continuing to work on new updates to the Billing & Invoicing system to make it simpler and easier to use. We’re also working on a new website and blog that will include a more updated look and layout.

Did you know that you can view sent email history in Manage Students?

If you’d like to see a list of emails you sent students and parents, including the automatic email reminders, you can do so in Manage Students by hovering over the Email Students Tab and selecting Sent Email. The System Email History tab will show a list of all the automatic emails sent out along with the date and time, what type of email reminder, and who received the email. This is helpful if you need to recall when past conversations took place or confirm that your automatic emails are working as you intended.

If you are experiencing any issues or have any questions for us, please reach out to support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes

Happy Valentine’s Day! Be sure to check out our Robin’s blog post about an Easy Holiday Composing Activity you can implement in your studio.

If you’re using the New version (formally referred to as Beta), you will notice the hourglass was replaced with a metronome icon when pages load. And here are a few fixes made this week:

  • Former students’ birthdays were not showing on the Calendar for some teachers.
  • Icons weren’t showing as faded (complete) for reconciled events on some calendars.
  • Event information in the mobile browser was out of order when the screen size was narrowed.  
  • On the Android and iOS app, when changing a student’s status, the parents status was not changing.

Let us know if you have any questions by reaching out to support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes

Hi everyone. This week several updates were done in the background by our development team to keep the software running smoothly. In addition, there have been minor updates and fixes to the Android app with ones to the iOS app coming shortly.  

  • New Feature: Make Private Calendar Events – A small but big change! You can create a private event from the Add New event button in the calendar tab. That way, you can prevent a student from requesting a lesson during a time you are busy like a dentist appointment in the middle of the day or if you’re meeting with a prospective student that isn’t added to your Student List yet.
  • Updated: Studio Sites to use HTTPS – Information is now more securely sent when a registration form and other data is submitted on studio your site using SSL certificates. SSL (that extra “s” on HTTP) is used to better encrypt the transmitted information over websites.

Google also prefers more secure sites, therefore Google gives a ranking advantage in search engines to secure HTTPS websites. This helps your website show up when someone types in your studio, or music lessons and your geographic location.

You won’t need to change the way you type your studio address into web browsers. Any proper typing of your website will automatically direct to the more secure HTTPS.

  • Fixed: When using bulk email, it now only sends to the student list shown. For some teachers it was previously sending to all students, including Former students.

Let us know if you have any questions by reaching out to support@musicteachershelper.com. Happy teaching!

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Posted in New Features and Fixes

 

Hi everyone. We’re moving along with the billing updates, which will make the billing system more intuitive and easy to use, as well as more powerful. More news on that in the coming weeks.

In the meantime, have you been using the Music Teacher’s Helper app? If not, here are a few reasons to give it a try!

  1. There’s no extra cost to you. Once you download the app, enter your existing login information and all of your account information will appear. Data syncs immediately, so when you makes changes in the app, it will appear right away from other devices you login from.
  2. Your phone is almost always near you so use the app to view your calendar, manage students, and much more. The app has almost the full capabilities of the desktop version.
  3. Do more! Here are features that are only available through the mobile app:
  • GPS mileage tracking
  • Push notifications
  • Thumb TouchID signin
  • Import your contact list
  • Metronome app
  • You or your students can record audio and video

To download the app, search Music Teacher’s Helper from your iPhone’s or Android’s app store or click the respective links if you’re on your mobile device.  

Enjoy and happy teaching!

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Posted in New Features and Fixes

We hope everyone’s week is going great. Here are a few improvements now available in Beta:

  • Start/End Dates for Rate Packages – It’s here! We added the ability to create start and end calendar dates when creating rate packages. You can link up your billing length with the start and end dates of your busiest times, such as your students’ school year dates. This is also useful in monthly billing for determining the day of the month you want students to be charged. For more details on using the new Rate Packages, please read this knowledge base article.
  • Multiple Email Attachments  – Now, you can attach more than one email when sending emails.

Have a great rest of the week and happy teaching!

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Posted in New Features and Fixes

We hope everyone’s week is going great. If you haven’t seen it in your inbox, don’t miss our first newsletter of 2017. Here are a few upcoming improvements currently being work on:

  • Make Private Calendar Events – A small but big change! The student field will become optional and when left blank, blocks out time on your calendar for personal events. That way, you can prevent a student from requesting a lesson during a time you are busy like a dentist appointment in the middle of the day or if you’re meeting with a prospective student, that isn’t added to your Student List yet.
  • Embed the Registration Form on Your Other Websites – Soon, you’ll be able to add a new student registration form on any website you own. Currently, you can place a login form on any site you own for existing students and parents. Some members add the login form to their personal teaching site or if they choose to use another site for their studio instead of a Music Teacher’s Helper website theme. The registration form will work exactly the same as the one on the studio website associated with your account.  
  • Start/End Dates for Rate Packages – In last week’s announcement, we described how to customize rate packages in Beta mode. We’re adding the ability to create start and end calendar dates for a specific package. This will be helpful for special circumstances and provide more flexibility in how you bill your students.

That’s it for this week. Happy teaching!

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Posted in New Features and Fixes

We hope that you’ve had a chance to check out Beta mode and experience the new features. Let us know what you think so far by clicking the Feedback tab on the right hand side when logged into Beta. If you haven’t had a chance to switch over but want to see all that’s included, please reference this support article, which is updated when new features are added.

Also, it’s now easier to keep up with these weekly announcements straight from your main dashboard. The Latest Blog Articles section at the bottom of your dashboard now shows these weekly updates and other announcements in one tab, and all other blog articles in another. The selected header is shown in blue. Clicking on the header switches over to the other section.

 

Get to Know the Beta Features: More Customizable Rate Packages

This improvement was announced already, but we want to make sure you know about it and where to find the tutorial.

With the new rate packages, you have greater flexibility and customization in how you charge your students and update your rates for multiple students at once. Rather than only being able to charge per lesson or a flat fee, under the new rates feature you will be able to set up rate packages to:

  • Bill hourly, weekly, monthly, or by semester
  • Charge for a series of lessons (a set amount for a certain number of lessons that you specify)
  • Bill up front in a lump sum or pro-rate the amount over the rate package
  • Choose to receive a reminder to reschedule a student when they are nearing the end of the lessons they paid for

All of this will be managed from one easy place in your Settings so you can create, edit and remove rate packages as needed and then assign each student a particular rate package that meets both their needs and schedule as well as yours.

For full instructions and how to use for new versus existing students, please reference this support article.

That’s it for this week. We’ll have more information on the latest beta changes for you next week. Happy teaching!

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Posted in New Features and Fixes

Welcome to 2017! We hope this year is even better than the last for you and your studio. A few announcements to start off the new year. First, you will now see an option to experience Beta mode once logged into your account.

Why Use Beta Mode?

Beta mode offers over dozens of improvements and new features in the Student, Calendar, Lesson, and Settings areas of the site. Here’s a list with links to instructions for the major new features in Beta mode. You can switch out of Beta mode at any time if you’d prefer not to use it at this time, but we hope to transition everyone over to the new features before too long.

Beta mode allows you to experience new features and gives our programming team an opportunity to fix any minor issues before making it permanent. While in Beta Mode, you’ll see a Feedback button on the right-hand side. Your feedback lets us know how it’s working and gives you an opportunity to share ideas for how we can continue to improve Music Teacher’s Helper.

Have a great first week of the new year and happy teaching!

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Posted in New Features and Fixes

We hope your holiday break is off to a great start! Starting this Wednesday, the Beta option will be available to all members! You’ll see a green notification near the top of your dashboard when logged in. For instructions on how to turn Beta mode on and off, and for a full list of new features in Beta with tutorials, please reference this support article. We’ll continue adding to that list and making announcements as Beta features are added. 

Additionally, an improved billing feature is on the way that will be easier to use and offers more control over what shows on invoices. There will be more details as we get closer to launch, but we’re excited about how the changes will improve you and your students’ experience!

Have Feedback?

While in Beta Mode, you’ll see a Feedback button on the right-hand side. Please let us know how it’s working for you and share your ideas for how we can improve Music Teacher’s Helper. We continue to receive excellent feedback that helps us further improve the new features.

Have a great week and happy teaching!

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Posted in New Features and Fixes

Everyone here at Music Teacher’s Helper would like to wish our members and their students a wonderful upcoming holiday and new year. Thank you for using Music Teacher’s Helper this past year to manage your studio – our team enjoys serving you and continually striving to deliver software that makes your lives’ better. Let’s get into this week’s announcements:

New Attendance Tab in Beta Mode

One of the most requested features we’ve had is the ability to track individual attendance for group lessons. This week, we’ll be releasing this feature to our beta members as part of the new Attendance page. Attendance and lesson notes are now entered on the Calendar under a new tab called “Attendance”, found next to the month/weekly/agenda and location views.  

Other Recent Beta Changes:

  • You now have the ability to switch a student between child and adult status. This is convenient in case you’ve entered them as a mistake or as child students grow up and begin paying for their own lessons.
  • In addition to creating events in the lesson menu, you can also create events in the Calendar of various durations by clicking and dragging from start to end time on week or day view. This also works for multi-day events on month view.

We’re also working on lots of other updates behind the scenes that and will continue to release them to Beta in the coming weeks.  

Have Feedback?

While in Beta Mode, you’ll see a Feedback button on the right-hand side. Please let us know how it’s working for you and share your ideas for how we can improve Music Teacher’s Helper. We continue to receive excellent feedback that helps us further improve the new features.

Have a great week and happy teaching!

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Posted in New Features and Fixes