A couple teachers recently wrote me saying they couldn’t export their student data to Excel. After researching the problem I found that this was happening only in Internet Explorer 6, on accounts with SSL data encryption. So those using Firefox, Safari, or those on accounts without SSL were able to export fine. Since so many of our teachers use IE, I thought I would post the solution here in case it might help someone else out.
As it turns out that this is yet another Internet Explorer bug, but fortunately it’s one that Microsoft has a fix for. You can read about it here: http://support.microsoft.com/kb/812935.
Or if you don’t want to bother with fixing IE, you could use the much more robust and powerful browser, Mozilla Firefox.