Customer Support

For a few years now, my husband and I have hosted house concerts. Touring acoustic bands come through and perform an intimate show in our living room while all of our friends drink wine and snack on different appetizers. A suggested donation is offered to the guests, but it is at their discretion that they put as much cash as they want into the tip jar. All of this cash goes to the musicians, and sometimes it is their most lucrative show on their tour. I have been to other house concerts, and everyone does it differently. Sometimes a friend will sit at the door and collect the cash before guests walk in. Sometimes there will be a jam session at the end of the evening. ┬áSometimes the host will open the show. It is a great way to bring live music into your home, and the creative possibilities are endless.  [···]

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We are proud of our Customer Support Team and many of you have already worked with them on problems or questions that have come up. Now it is time to meet the people that make up this great team:

Elizabeth Biolchini graduated from Western Michigan University with a BA in Music. Upon graduation, Elizabeth traveled with her husband while he completed his military obligation. Six years ago they relocated to Michigan, where Elizabeth opened a private piano studio. She currently enjoys skiing and biking with her family and is an active member of the local music association.

Ronnie Currey teaches guitar, bass guitar, piano and voice to over forty private students. He is also the the Music Teacher’s Helper Director of Member Services as well as the editor for the blog and newsletter.

Ronnie was born in Chattanooga, Tennessee moving to the Denver area from Atlanta in 2000. Upon his arrival to Colorado Ronnie was hired by a Denver computer company as a sales executive, and within three months, promoted to manager. After nine months residing in Denver, Ronnie had signed up thirty private music students by leaving pamphlets at a local music store, and had to resign from his computer job. He currently teach between 40 and 45 students on guitar, piano, bass guitar and voice.

Amy McGlothlin is a saxophonist in Andover, MA. She currently is the professor of saxophone at Salem State College in Salem, MA and Gordon College in Wenham, MA. In addition to her college teaching, Amy maintains a studio of approximately 50-60 middle school and high school aged students. Amy specializes in teaching students with learning disabilities and is able to quickly tailor her teaching style to match each individual’s learning abilities. Amy is also a bagpiper and is the Pipe Major of the Clan MacPherson Pipes and Drums of North Andover, MA one of the United State’s oldest continuously operating bagpipe bands.

Ed Pearlman has focused on performing, teaching, and judging fiddle music for the past 25 years, throughout the USA and in Canada and Scotland. Before that, he studied with members of the Chicago and Boston Symphonies, and played with orchestras and chamber groups at Yale and in Boston.

He currently teaches at a conservatory and community music school in Maine.

Ed directed the Boston Scottish Fiddle Club in monthly workshops for 18 years, directed major concerts and festivals, and recorded a solo album and several with a fiddle orchestra and top soloists. In addition to Scottish and Cape Breton fiddle styles, Ed plays other Celtic, American, and Canadian fiddle music, classical and some jazz, klez and Hungarian.

Ed created and for 10 years ran a CD distribution company to bring music to the USA from Scotland, Atlantic Canada, Ireland, Brittany and Wales. He’s the music columnist for Scottish Life magazine.

Kristin Phillips has been studying piano since the age of 6 and with the guidance of her family and teachers, began teaching others by 14. After pursuing pedagogy in piano and business administration for a short time – to be continued at a later time, she transferred to studying church music ministry at Portland Bible College. She enjoys editing her website, writing in her spare time, teaching piano students of all ages, and teaching Sunday School at her church.

Ken Rhodes has been playing electric and classical gutiar since 1985. He lives behind the “Zion Curtain” in southern Utah and is currently working with two different bands. Although relatively new to teaching, Ken has two associates degrees in computers and a lot of patience, which both contribute to his ability to help answer questions posed to the Support Team.

Tiffanie Scarborough loves to help people, which is why she enjoys teaching and answering customer service e-mails. She has taught private flute lessons in Texas for about 11 years, piano lessons for about 5 or 6 years, and occassionally teaches a voice lesson or two. Her studio runs averages 65 active weekly-lesson students. She LOVES learning new things & learning about the latest gadgets and technology online and finding out all the details. She majored in Music and Math and therefore loves music theory, a great combination of the two subjects – She is close to finishing a Master’s degree in Music Theory. Other interests include learning foreign languages, traveling, coming up with ideas for inventions, figuring out different ways to organize things and information, decorating, learning about marketing, and the list could go on!

Tim Smedley is a professional cellist based in Manchester, UK and combines an active performing career with a developing teaching career. He plays both modern and period instruments and regularly works with some of the UK’s leading orchestras and ensembles in both fields He teaches at Junior RNCM, Manchester University and the Oxford Cello School as well as privately and his baroque ensemble, Compagnia d’Istrumenti, is currently Ensemble in Residence at the University of York.

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