Studio Management

Billing, scheduling, collections, fee raising, and other related topics.

I’d like to call your attention to some very useful ideas about scheduling students using Music Teachers Helper; these ideas were suggested by Tina in response to my post a couple of weeks ago. Take a look at her comments at the end of that post, Tips for Easier Lesson Scheduling. She even has PDF examples of how she does it.

The basic idea is to add your own categories, such as “available”, “makeup lesson”, “group lesson”, or whatever you’d like to track or offer to students–and then color-code them to make them easier to see.

For example, I’ve taken to listing available lesson times [···]

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One of the most important benefits of Music Teachers Helper (MTH) is that students can look up information at their convenience: they can look up online when their next lesson is, what they did in their last lesson, what their payment situation is–and if you wish, they can look up alternative lesson times in case they need to schedule a makeup.

At this time of year, teachers are scheduling lessons for the fall, and MTH can make that much easier. Who hasn’t had to play phone tag or use multiple emails to schedule a lesson?

I’ve tried a few different approaches with MTH. One was to create events on the calendar that were global, open to all, showing when there were available lesson times. This had the benefit of being easily accessible to students, but the drawback was that most students didn’t need this information very often, and it cluttered up their own calendar, making it harder to view their own lesson information.

What I do now (though we would all appreciate hearing from you about your own experiments–just add a comment at the end of this post) involves a fictitious student named “Just Visiting.”  It works well both for new students trying to schedule a first lesson, and for existing students needing to reschedule. [···]

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Sometimes I’ll hear of people being struck with fear at the mention of making online payments through Paypal. Most of this is due to having received some malicious e-mail claiming to be from Paypal, with the attempt to steal their credit card information.

This is called “Phishing” and really has nothing to do with Paypal, nor any other financial institution, other than there are people out there who are trying to get that information from you.

So when you receive an email from “Paypal”, how can you be sure it is legitimate?

Take the “Can You Spot Phishing” challenge and see how well you do.

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