Music Teacher's Helper Blog

New Feature: Make-Up Lesson Credit Expiration

Create Make-up Credits & Set Make-up Credit Expiration

Sometimes students can’t attend a lesson. With Music Teacher’s Helper, you can choose whether to offer a make-up lesson, issue a cash credit, or continue charging for the lesson. If you offer make-up lessons, here’s how you issue, track and now set make-up lesson credits that expire. 

Instructions:

  1. Set the Make-up Lesson Credit expiration in the Settings page. Click the Drop down arrow in the upper right hand corner, and go to “Settings”.

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  1. Click on the Studio Settings tab.

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  1. You can set a time limit for which a make-up lesson credit is valid. If a student doesn’t use the make-up lesson by then, it will expire. Choose the number of days you would like make-up credits to be valid for. If you don’t want the make-up lesson to expire, you can leave this field blank, or enter 0. Click “Submit” on the bottom right to save your changes.        
  2. Click on an event on the calendar that needs a make-up.
  3. Click “Set Attendance”  & check “Issue Credit for this lesson (refund or make-up)”.

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  1. Check either Issue Make-up Credit or Issue Cash Credit(Refund).
  2. Enter any notes about why you’re issuing this credit.
  3. Click Submit to save your changes.

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Manage Your Existing Make-up Credits

  1. To see a list of all your make-up credits, in the main menu, click “Calendar”, then “Make-up Lesson Credits. The expiration date (if there is one) is shown in the results.
  2. You should see an expiry date when you view the make-up lesson credit in the Make-up Lesson Credits page. If you do not see an expiry date, then you have your settings at no expiration.

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