support

Day 283 / 365 - SkillsI remember it as though it were yesterday. The song was called “Moonlight and Roses.” I hated that piece. I still do!

With tears streaming down my face, try as I might, I was getting nowhere. My mum patiently sat with me, trying to coax me to work through my frustration but to no avail.

Things just went from bad to worse. As my progress on the song deteriorated, frustration turned to anger. “I HATE this song!” “I HATE my music teacher!” “I want to QUIT my music lessons!” “I GIVE UP!” I screamed, red in the face, anger exploding from every fibre of my 8-year-old body.

What happened next was my mum’s worst and finest hour of parenting! In hindsight, she should have  [···]

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Video Tutorials

We’re pleased to announce a brand new set of video tutorials for Music Teacher’s Helper! These video tutorials are in HD quality, and are also shorter, more direct, and cover more specific areas of the program. For example, there are now separate videos to learn about the lending library, the practice log, how to reconcile lessons, and how to track payments, etc. We will soon be adding a few extra videos to cover the Home page, the Student section, and a video that students and parents can watch to learn how to use their side of Music Teacher’s Helper.

You can view the videos from our Support page at: http://www.musicteachershelper.com/video-tutorials

Or you can click the “Help” link after you login into your account, to see the video tutorials along with our other support methods such as the knowledge base, FAQ, Community Forum, and contacting our support team directly.

We hope you enjoy the new videos. Below are the other features and bug fixes we’ve added this month.

New Features

  • Feature: You can now subscribe/unsubscribe from our monthly e-mail newsletter from the Settings -> Contact Info page.
  • Feature: You can now put multiple e-mail addresses in your teacher profile, separated by comma or semicolon.
  • Feature: Lent Items List now  [···]
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I am a teacher who does not usually struggle with fixing a vocal problem or finessing a vocal line, but does struggle with keeping herself organized! I have three assistants at this time who help me overcome this deficiency. One manages my scheduling, a second manages my billing, and the third manages and arranges my student’s and vocal group’s performances. The latter two work just a few hours a month. The former oversees any lesson changes I need to make to accommodate my directing and performing or changes that may be requested by my students and their families, and she usually works 10 hours or so a month. [···]

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